COMFORT CALLS
Service Agreement

1. Purpose of Services

Comfort Calls provides non-medical companionship phone calls intended to offer:
– Friendly conversation
– Social connection
– Emotional encouragement
– Wellness check-ins
– Peace of mind for families

Services are companionship-based only and are not medical care, counseling, therapy, crisis intervention, or emergency monitoring services.

2. Service Plans & Pricing

Weekly Check-In Plan — $39/month
• One friendly phone call per week
• General companionship and conversation
• Brief check-in and emotional support

Companion Plan — $79/month
• Two phone calls per week
• Meaningful conversation and companionship
• Ongoing connection and encouragement

Daily Comfort Calls Plan — $149/month
• One phone call each day
• Daily companionship and conversation
• Consistent emotional support and connection

3. Call Expectations

• Calls are typically between 10–30 minutes
• Call schedules will be arranged based on availability
• Provider will make reasonable efforts to maintain consistency
• Missed calls may be rescheduled when possible

4. Non-Emergency Service Disclaimer

Client understands and agrees:
• Comfort Calls is not an emergency response service
• Provider is not responsible for medical monitoring
• If emergency assistance is needed, Client should contact 911, a physician, emergency services, or a designated caregiver

Provider may contact a family member or emergency contact if serious concerns arise during a call.

5. Payment Terms

• Payment is due monthly in advance
• Payments may be made via Cash App, PayPal, Venmo, Zelle, or other approved methods
• Services may pause if payment becomes overdue

6. Cancellation Policy

• Client may cancel at any time
• No long-term contracts are required
• No refunds will be issued for partially used monthly service periods

7. Privacy & Respect

Comfort Calls values dignity, kindness, and confidentiality.

Provider agrees to:
• Treat all clients respectfully
• Maintain reasonable privacy regarding personal conversations
• Provide compassionate and professional communication

8. Agreement Acceptance

By subscribing to any plan, both parties agree to the terms outlined in this Agreement.